1. Secure & Transparent Checkout

At Tandaubar, we are dedicated to providing a checkout experience that is as reliable as our artisan baking tools. Your financial security and absolute pricing transparency are our top priorities.

2. Accepted Payment Methods & Currency

To ensure a seamless global shopping experience, we accept the following payment methods:

  • PayPal: For a fast and secure checkout.
  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Currency: All transactions are processed exclusively in U.S. Dollars (USD).

For security reasons, we do not accept personal checks, money orders, direct bank transfers, or Cash on Delivery (COD).

3. Payment Security & PCI Compliance

Your financial data is protected by industry-leading security protocols:

  • SSL Encryption: We utilize 256-bit Secure Sockets Layer (SSL) technology to encrypt your personal and financial information during transmission.
  • PCI-DSS Compliance: Our payment processing environment strictly adheres to the Payment Card Industry Data Security Standard (PCI-DSS).
  • Zero Local Storage: We never store your full credit card numbers on our local servers. All payments are processed through encrypted, certified third-party payment gateways.

4. Billing, Taxes & $0 Hidden Fees

We operate on a strict "What you see is what you pay" principle:

  • $0 Surcharges: There are no hidden handling fees or unexpected processing surcharges.
  • Total Cost Formula: Your final checkout amount is calculated as: Product Price + Shipping (Free) + Applicable Taxes = Final Payment Amount.

5. Fraud Prevention & Authorization

Your chosen payment method will be authorized upon the successful submission of your order. To protect our community, our system automatically screens for high-risk transactions. We reserve the right to cancel any order that we suspect may be fraudulent.

6. Contact Information

If you have any questions regarding our billing practices, please contact our support team:

  • Store Name: Tandaubar
  • Email: [email protected]
  • Phone: +852 93638244
  • Address: 3A 42 Smithfield Kennedy Town, Hong Kong
  • Operating Hours: Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)